1. Introduction
Thank you for purchasing software codes at 5i3p.com. We are committed to ensuring the satisfaction of our customers. This policy outlines the conditions under which refunds can be made.
2. General Conditions
To be eligible for a refund, you must meet the following conditions:
- The software code must not have been downloaded or accessed by the user.
- The request for a refund must be made within 30 days of the purchase date.
- You must provide a valid reason for requesting a return along with proof of purchase.
3. Non-refundable Circumstances
Please note that we cannot offer a refund in the following circumstances:
- If the software code has been downloaded or accessed by the user.
- If the software code was purchased during a promotional period or using a discount code.
- If the issue with the software code is due to user error or lack of compatibility with the user’s system.
4. Refund Process
To initiate a refund, please follow these steps:
- Contact our customer support team at Alphaquality6003@gmail.com or call us at 7182135998.
- Provide your order number and a detailed reason for the refund request.
- Our team will review your request and, if it meets our refund policy conditions, will initiate the refund process.
5. Refund Time Frame
Once your refund request is approved, the refund will be processed within 7-10 business days. The amount will be credited back to the original method of payment.
6. Modifications to the Refund Policy
Alpha Quality Connect Inc. reserves the right to modify this refund policy at any time. We recommend our customers review the policy periodically to stay informed about our refund practices.
7. Contact Us
If you have any questions or concerns about our refund policy, please contact us at Alphaquality6003@gmail.com or call us at 7182135998.